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1. What kind of products can you source?

Almost anything! From small goods such as key chains to large items such as 10 meter inflatables. If you have an idea, but not sure how to source it, just contact us and we can advise you and help you find the right solution that can achieve your objectives.

2. How much quantity can I order? Is there a minimum?
As we provide low cost sourcing solutions, the total value of the products you are looking to source plays an important role. The higher the value of the goods, the higher the savings for you. As a rule of thumb we suggest that your budget be more than $20,000 AU for us to be able to provide the most cost effective solution. The quantity is less relevant but the size and the weight of the goods is also quite crucial as we need to calculate how many units can fit in a container. As there are different container sizes (20ft, 40ft, 40ft HQ etc), it will also depend which container size will be most cost effective for your need. Also, if you are looking to make repeat purchases, the cost can be further reduced in the initial run but it will require a firm purchase order that indicates your requirement on a long term basis to secure better pricing upfront. Contact us to discuss your requirements and we can advise you if it will be cost effective to source from overseas or find a lower cost option locally.
3. How come your prices are so low?
Our prices are low on most of our items because we import bulk quantities directly from the manufacturers. The majority of prices quoted on our website are based on order value of $20,000 or above (unless otherwise specified). Because of bulk quantity, we get OEM rates from the manufacturers which is significantly lower than the price you would usually pay at retail outlets. Our indent prices are inclusive of everything (except GST which is claimable by buyer as a GST input credit) on indent items including delivery to your predefined location. For example we can source a full size Soccer Ball for under $3.00 whereas the similar ball is generally sold for more than $10 or even $12 at most retail outlets. Imagine the savings when you buy 10,000 units or more.
4. How does your service work?
There are various stages in which we work with our clients. The process starts with your initial enquiry. We obtain as much information as possible for your requirements. We then provide you with a sample of the item (sample charges may apply). Upon approval of the sample, we raise a purchase invoice and ask for 50% deposit before placing the order with the manufacturer. We carry out quality control, and, depending on your needs, inspect products prior to acceptance and delivery. We manage the custom clearance and transportation to your warehouse location.
5. Why should we use you for sourcing our products?

We have a robust process in place to source your products from the best factories that will give the highest value for your money. In addition you will realise many other benefits:

  • You will save time and money. We manage everything for you.
  • We are not tied to any particular suppliers, so we can negotiate best rates from many factories.
  • We find the right factories and suppliers from around the world.
  • We are able to negotiate the best price due to the large volumes we source.
  • We manage the whole delivery process and logistics, and deliver to your specified address.
  • We get the best freight rates for your shipment.
  • We have local staff in our offices in China and India that speak local language.
  • We manage quality control including factory visits and audits.
  • We eliminate risk of IP infringement and work with suppliers to protect your Intellectual Property.
    6. Can you also provide design services for our product requirements?
    Yes, we can also assist you with your design needs related to your product sourcing requirements. We have a design team that can provide you with design options, whether it is product related or packaging related. The charges can be part of the whole project, or it can be a separate component of the project.
    7. What are different delivery methods you offer?
    Our delivery method is dictated by your project needs. It will primarily depend upon the quantity you require and how quickly you require the goods to be delivered. Usually, the most cost effective mode of transportation is Sea Freight for large quantities. While sea freight can take long time (around 20 days from China and 25 days from India) it provides the most cost effective medium for bringing in large quantities in containers. Sometimes it may be more effective to bring in goods by air-freight where the quantities and weight are both small. Using air-freight we can usually deliver goods within a week.
    8. Who manages customs requirements and clearance?
    We manage all import requirements and clearance on your behalf. We liase with the customs authorities and prepare appropriate documentation for customs clearance and pay any taxes that are charged on the goods. Our quote to you would have already included these charges.
    9. What are your payment terms?

    For any new project, we require 50% deposit before proceeding with manufacturing and balance is due when the goods are ready to be shipped. Our quotes are exclusive of GST and this is added to the quote as a claimable item. We accept payment via Telegraphic Transfer or through Bank Transfer. We also accept payment by credit card for smaller orders but card surcharge of 2% applies. 

    10. How can I get more information?
    The best way is to contact us by phone, e-mail or by completing the enquiry form.
    You can send your enquiries by e-mail to , or call us on 1300 795 273.
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