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Terms & Conditions
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| Payments: |
| For any new project, we require 50% deposit before proceeding with manufacturing, and balance is due when the goods are ready to be shipped. Our quotes are exclusive of GST and is added to the quote as a claimable item. |
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| Delivery Time: |
| Delivery time depends upon which freight method you choose for your delivery. Depending upon which country the goods are sourced from, it may take 15 to 40 days for sea freight, and from a few days to up to 10 days by air freight. |
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| Delivery Location: |
| Our indent quotes are based on full quantity delivered at single location in Australia, unless otherwise specified. We can also arrange national distribution, which needs to be pre-planned and agreed in advance including any charges associated with such delivery. There may be additional charges if sample is required with your logo for your approval before full production. For a shorter turnaround on delivery, we may require approval based on a mock-up. For stock items, printing and delivery charges may be in addition to the price range indicated. |
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| External Factors: |
| As with any business, there may be external factors outside of our control that may delay the production and delivery of goods (weather, natural disasters, war, etc, or delay by freight companies or import procedures). In such cases, if possible, we will work with our clients to find a most suitable solution, which may include moving manufacturing to another factory/facility, or changing delivery method, whichever the case may be. |
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| Sample Cost: |
| As most products are manufactured overseas and then shipped to Australia, there may be charges for bringing-in samples. The cost is based on the product cost and air-freight courier charges and may include our initial efforts to bring that product sample to you. In general, our sample charges generally start at A$100, which is later adjusted against the final invoice. |
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| Warranty: |
| The products do not have any warranty on their own and can not be exchanged. The quote is calculated based on usual 2-5% defect rate which is general industry norm. If the defect rate is higher, we will work with the manufacturer to negotiate a resolution. Final delivery may contain +/- 5% quantity. |
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| Disclaimer: |
| The price ranges shown against each item on this site are indicative only and are based on large quantity orders and must not be considered as the final or quoted price. Majority of prices quoted on our website are based on order value of $20,000 or above (unless otherwise specified). There are a number of factors that decide the final landed price of an item, such as quantity ordered, specifications, delivery timeline, time of the year, FX rates etc. Under no circumstances shall APD Promotions be responsible for any direct or indirect loss incurred to anyone due to the information provided on this site. Product features listed against each item are as per claims from their manufacturers/suppliers. It is buyers responsibility to test product before making a final purchase. While APD Promotions take every care in finding the right supplier for its client's need, clients should be aware of various risks associated with overseas sourcing as there are numerous external factors that can impact product delivery & timelines. We source products according to client requirements, and these should be clearly specified by client before production samples are supplied. It is therefore the client's responsibility to ensure product compliance according to their needs and their market requirements. Where client requires certain regulatory standards to be met, or certain compliance to be obtained by APD Promotions, this must be specified before production samples are produced, for which additional charges may need to be paid by the client. These conditions must be accepted by all visitors/clients before placing an order with us. When using our service, it shall automatically imply that you accept our Terms & Conditions. |
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| Other things to note: |
- We can supply products on OEM basis. Most items can have your branding or logo placed on them.
- In most cases we source directly from the manufacturers (local or overseas), we generally require that any new enquiries meet our minimum order value (MOV) of $5,000. We may however accept smaller order values based on our discretion.
- Once an order has been placed no refund is provided if client's requirements have changed. There may be additional charges payable by client if the project has progressed to advance stages.
- Where the timeline is short, we may source from local suppliers using stock items which may be priced higher than the prices indicated on our website.
- Customized items can be made as per your requirements, or based on your specifications, which may carry additional charges.
- From time to time APD may display printed promotional products that may have been supplied to clients as a part of the project fulfilled by APD promotions, unless otherwise specified by client otherwise.
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